Problem: When configuring Workflow Mailer, and no password is entered for the Inbound Mailer Server (IMAP), the instance pauses for a few seconds, then returns:
Unable to make a network connection
Solution:
If a valid mail server is entered into the Inbound Server Name under Inbound Email Account, but invalid username and password is entered, the following message appears:
Unable to connect to the mail account. Check the host, user name and password.
If a valid mail server is entered into the Inbound Server Name under Inbound Email Account, and a valid username and password is entered, the following message appears:
Validation
Need to put a valid username and password into the Inbound Server Name.
Ensure that the Test Email Address and Reply-To email addresses are different.
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