Problem:

After installing the R12.1 Vision instance on Windows Server 2003 and patching to R12.1.3, navigated to Purchasing, Vision Operations (USA) > Buyer Work Center > Orders. Selected an order’s radio button, selected View PDF from the drop-down list and clicked Go.

The following error was displayed:

System failed to generate the PDF document. Please contact your system administrator.

Solution:

Navigate to the XML Publisher Administrator responsibility > Home > Administration. Under Properties > General, change Temporary directory from /tmp to C:TEMP and save.