Tag Archives: Browser Settings

FRM-92050: Failed to connect to the Server: /forms/lservlet: -1

Problem:

After installing E-Business Suite R12.1.3 on Windows Server 2003 Standard Edition, logged into R12 on the server and launched forms.

The following error appeared:

FRM-92050: Failed to connect to the Server: /forms/lservlet: -1

Solution:

The security settings on the Internet Explorer browser on Windows Server 2003 is set higher by default.

Added the name of the server to the Local Intranet group in IE’s security settings.

Reset Local Intranet security level to Medium-Low.

Reference:

Error – FRM-92050 java.io.IOException: Negative content-length Unable to Launch Forms Successfully [ID 1248215.1]

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PDF reports not appearing in browser

Problem:

After running a report in PeopleSoft with PDF output, when the output file is clicked in Process Monitor, a dialog box appears prompting you to save the PDF file to the hard drive. The expected behaviour is that the PDF report will appear in the browser window.

Solution:

1. In Internet Explorer, click the Tools menu and then click Internet Options. Click the Advanced tab. Then click Restore Defaults.

Alternatively, uncheck ‘Do not save encrypted pages to disk.

2. The digital certificates are incorrectly configured. Regenerate and setup the correct certificates.

Export Function Not Working

Steps to reconfigure exporting in Oracle Applications:

1. Set System Profile Options ‘Export: Mime type’ to ‘text/tab-separated-values’

2. Setup your browser and Windows Explorer with this new mime type (if using Internet Explorer) :

– start Windows Explorer
– choose menu Tools => Folder Options…
– click on ‘File Types’ tab
– click on ‘New’ button to add a new type: File Extension: tsv
– click on ‘Advanced’ button and complete with: Associated File Type:
‘Microsoft Office Excel Comma Separated File’ (select it from the list)
– enable ‘Automatic prompting for file downloads’ option from Internet
Explorer: menu Tools => Internet Options… Security tab => click on ‘Custom Level’ button => ‘Downloads’ section

Next, run the “Rebuild Help Search Index” concurrent program as follows:

1. Log into PROD
2. Choose the System Administrator responsibility
3. Navigate to Requests > Run
4. Choose “Single Request” and press “OK”
5. In the Name field choose the process “Rebuild Help Search Index”
6. A box with parameters will popup – leave the defaults and press “OK”
7. Press “Submit” to run the report
8. To view the progress of the process navigate to Requests > View and find all requests.

11i Installation Troubleshooting

Installation of 11i instance on Windows Server 2003

1. Installed Visual C++ 6.0 and Visual Studio Service Pack 4

2. Set IP address in hosts file

3. Installed ActivePerl and Microsoft XML Parser

4. Started staging process:
cd
perl E:Disk1rapidwizadautocfg.pl

Error Encountered:
—————–
Only 12-13 files copied from Start CD

5. Uninstalled MKS Toolkit from C:Program Files and reinstalled it to C:mksnt

6. Changed TEMP environment variables to C:TEMP

7. Retried staging process:

Error Encountered:
—————–

Failed to copy adautocfg.pl to C:TEMPstaging

8. Determined which perl was being executed:
which perl

perl from MKS Toolkit being executed, because it is ahead of ActivePerl on path.

9. Uninstalled and reinstalled ActivePerl.

10. Retried staging process. Same error (Failed to copy adautocfg.pl to C:TEMPstaging)

11. Modified PATH environment variable so that ActivePerl (C:PERLbin) ahead of MKS Toolkit in path

12. Retried staging process. Staging progressing without errors.

13. Started installation by running rapidwiz

Error Encountered:
—————–

‘which’ not found

Solution:
——–

In Rapid Install, set MKS Directory to C:mksntmksnt

Error Encountered:
—————–

‘gnumake’ not found

Solution:
——–

Unzip make3.81 tar, set VC environment (VCVARS.bat), compiled gnumake (build_w32.bat) and copied gnumake.exe to C:Windowssystem32. Check that gnumake is in path by typing ‘which gnumake’

14. No errors encountered while installing. Post-install steps completed successfully.

15. After installing, logged on to application and submitted concurrent job. ‘Inactive Manager’

Error Encountered:
—————–

Active Users report completed on error:

ERR REP-3002: Error initializing printer. Please make sure a printer is installed.

Solution:
——–

Checked Metalink Doc ID: Note:365267.1 (Subject: All Requests End In Error With REP-3002: Error Initializing Printer)

Installed a local printer (Epson FX-80)

Error Encountered:
—————–

Internet Explorer crashing when forms are loaded.

Solution:
——–

Deinstall JInitiator and reinstall it.

Resolving Yellow Bar Issue

Problem: When the Oracle Application BRAVO instance is loaded, the ‘yellow bar’ appears when the forms are loaded.

Solutions:

1. Refer to Metalink Doc ID: 162488.1, “Section 6: Troubleshooting and those Yellow Warning Bars”

Navigate to Start > All Programs > JInitiator Control Panel 1.1.8.16

Check “Show Java Console”

Exit and reload BRAVO instance.

Java Console shows no errors.

Try:

(a) Uninstall Jinitiator and clear browser cache

(b) Log back into Applications to get the new plugin, (oajinit.exe) including the new identitydb.obj

(c) Install the Jinitiator on the Client PC and then Log into the Oracle Applications to download the new signed JAR files

IE Tools > Internet Options > Security

Trusted > Custom Level

Download unsigned ActiveX controls: Prompt

Automatic Prompting for File Downloads: Enable

Had to copy jinit11816.exe manually off the server and install on client

Try:

1. Source the environment and recreate certificate:

adjkey -initialize

2. Repackage JInitiator:

adjbuild.sh /u0/bravo/bravocomn/util/jinitiator /u0/bravo/bravocomn/util/jinitiator/jinit11816.exe

3. Run adadmin and generate product jars (FORCE REGENERATION)

4. Then:

(a) Uninstall JInitiator, clear browser cache, and jcache

(b) Log back into Applications to get the new plugin, (oajinit.exe) including the new identitydb.obj

(c) Install the Jinitiator on the Client PC and then Log into the Oracle Applications to download the new signed JAR files

Rename C:Program FilesOracleidentitydb.obj

Then retry from step 4 above

Try:

1. Removed identitydb.obj from /home/applmgr

2.Source the environment and recreate certificate:

adjkey -initialize

3. Repackage JInitiator:

adjbuild.sh /u0/bravo/bravocomn/util/jinitiator /u0/bravo/bravocomn/util/jinitiator/jinit11816.exe

4. Run adadmin and generate product jars (FORCE REGENERATION)

5. Then:

(a) Cleared browser cache

(b) Removed files from C:Documents and SettingsjeffersonbOracle Jar Cache

Try:

1. Copied identitydb.obj.20070703 to identitydb.obj in /home/applmgr

2. Repackage JInitiator:

adjbuild.sh /u0/bravo/bravocomn/util/jinitiator /u0/bravo/bravocomn/util/jinitiator/jinit11816.exe

3. Run adadmin and generate product jars (FORCE REGENERATION)

4. Then:

(a) Cleared browser cache

(b) Removed files from C:Documents and SettingsjeffersonbOracle Jar Cache

(c) Launched Oracle Applications and loaded form

Solution 1:

Copied $OA_HTML/oajinit.exe off the server and onto the client machine.

Unzip oajinit.exe in a directory and run adjbuild/jinit11816.exe.

The following solution worked:

Refer to:

Subject:  How to use,create and /or update Digital Certificates for 11i Applications

Doc ID:   Note:365735.1

How to share Digital Certificate across multiple instances

———————————————————-

1. Copy Associated Files

+ Copy from alpha to bravo the following files respectively:

a. ADCERT.txt (certificate directive file)

$APPL_TOP/admin/out/adcert.txt

b. ADSIGN.txt (used to pass arguments to JRI for signing JAR files.)

$APPL_TOP/admin/adsign.txt

c. APPLTOP.cer (Certificate file that gets imported into the identitydb.obj)

$APPL_TOP/admin/appltop.cer

d. OAJINIT.exe (Repackaged Jinitiator executable that includes identitydb.obj)

$OA_HTML/oajinit.exe

Note: It will not be necessary to repackage your JInitiator file oajinit.exe if you copy it over.

e. IDENTITYDB.obj (Identity Database File used to sign JAR files on the server)

$HOME/identitydb.obj

DO NOT repackage Jinitiator.

2. Regenerate JAR files on bravo

+ Run ADADMIN to Regenerate (sign) the JAR files on each middle tier

a. Launch ADADMIN (Ensure you are APPLMGR with permissions to write to adadmin.log)

b. Choose option number 1 to Generate Files, then 5 to regenerate JAR Files making sure to enter ‘yes for force regeneration, which will resign every JAR file using the new digital certificate that you just copied over from the alpha instance.

In Summary:

Started to get yellow bar:
1. Deleted C:Program FilesOracleidentitydb.obj
2. Deleted Profile Oracle Cache
3. Uninstalled all JInitiators, verified by checking C:Program FilesOracle
4. Manually reinstalled JInitiator (oajinit.exe) from november instance – yellow bar still appearing on logon
5. Tried regenerating JAR files using adadmin – completed with error
6. Regenerated certificate using adjkey -initialize, then reran adadmin to regenerate JAR files – yellow bar still appearing on logon
7. Cleared browser cache and jcache – C:Program FilesOracleJInitiator 1.1.8.16jcache – yellow bar still appearing on logon
8. Manually copied identitydb.obj from /home/applmgr to  C:Program FilesOracle – WORKING

Personal Home Page not appearing

Problem: After installing Oracle Applications, the personal home page does not appear in the browser.

Solution: The machine name does not appear in the Bypass Proxy Server setting.

Step 1:        In Internet Explorer, navigate to Tools > Internet Options > Connections > LAN Settings > Advanced. In the Exceptions box, enter the name of the server.

Firewall Error Service Unavailable

Problem: When access the production instance, a web page appears stating ‘Service Unavailable’.

Solution: In Internet Explorer, enter the instance’s host name in the list of hosts for the proxy server to bypass.

Troubleshooting Launching Oracle Applications

Problem: Unable to get application to launch.

Solution: Try the following:

Step 1:        Check the hosts file (either /etc/hosts or C:WINDOWSSYSTEM32 DRIVERSETCHOSTS) and ensure that the IP address and host is in the file.

Step 2:        Ensure that the local addresses are bypassed in the browser.

Step 3:        Ensure that the instance is started on the server.

Load: Class Oracle/Apps/Fnd/Formsclient/ Formslauncher.Class Not Found.

Problem: When accessing any menu that launches core forms, get this error:

load: class oracle/apps/fnd/formsClient/FormsLauncher.class not found

Solution: Check the proxy server settings in the browser and ensure that addresses to bypass are correct.

Use the ‘hostname*’ format in the proxy server settings.

From Metalink article Doc ID:  Note:291698 (Subject: FormsLauncher.class Not Found Error When Attempting to Access Forms in Applications)

Steps for resolution:

  1. Launch a browser window.
  2. Go to Connection Settings for the Browser
  3. Select the Proxy exception list, the list of sites you have specified, for which no proxy is required
  4. Verify / validate all entries in this list.
  5. For e.g., you will need to add an entry like *.oracle.com instead of oracle.com to exclude all sites having oracle.com in the domain name
  6. Save the changes.
  7. Login and access the Applications forms in a new browser window.

See also: Doc ID:  Note:373736.1 (Subject: Load: Class Oracle/Apps/Fnd/ Formsclient/Formslauncher.Class Not Found)