Gaining Access To My Oracle Support

Problem: How does a new employee gain access to My Oracle Support (MOS)?

Solution: In the web browser, the new employee must connect to http://support.oracle.com. Under Sign In, click the Register link.

Create a new MOS account by entering the email address (which will be used as the username for MOS), an MOS password, first name, last name, country and state/province. Then click Create.

Next, log into MOS using the username and password that was just entered.

The user is prompted to enter the CSI number.

Once entered, a request is sent to the MOS administrator of that CSI account. The administrator checks for any pending requests to access the account, and then approves it. Once approved, the user gains access to MOS.