Tag Archives: Printer Setup

Printer No Longer Prints After Changing Ribbon

Problem: After changing the printer ribbon for the dot-matrix printer, E-Business Suite can no longer print to the printer.

Solution: The printer must be re-enabled under Linux. Log on as the root user to the machine with the Reports Server and issue the command ‘cupsenable PRINTERNAME’, where PRINTERNAME is the name of the printer as it is registered under Linux.

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Sample 11.5.9 to 12.1.1 Upgrade Steps

1. Preparing for the Upgrade

Apply 11i.AD.I
Back up database, Applications, and customizations
Prepare an upgrade plan for customizations
Convert to Multiple Organizations architecture
Review sizes of old and new tablespaces
Review Upgrade Tasks and Apply 11i.AD.I

Convert Oracle Alert E-mail Processing to the Workflow Notification Mailer
Financials and Procurement Tasks
Gather schema statistics for CBO
Back up the database
Run Rapid Install
Migrate or upgrade your database to Oracle 10g Release 2
Port application to Linux servers

2. Upgrading to Release 12

Disable AOL Audit Trail
Migrate database to Oracle10g Release 2
Back up the database
Apply Release 12 AD minipack
Run the American English upgrade patch driver
Run the NLS upgrade patch driver
Apply latest product patches
Synchronize NLS and American English product patches
Back up Oracle Applications

Finish the Upgrade
Configure Applications client software for forms applet (required)
Reapply customizations (conditional)
Integrate custom objects and schemas (conditional)

Finish System Administration Tasks
Complete Workflow Notification Mailer configuration (required)
Complete setup for Oracle XML Gateway (required)
Enable PDF printing (required)

3. Post-upgrade Tasks
Install online help
Update/verify custom responsibilities
Migrate custom development to new technologies
Migrate the CUSTOM library
Copy and re-customize modified scripts or reports
Review user responsibility assignments
Associate organization names with custom Alert definitions
Set operating unit mode for customizations
Assign the Report Manager Data Migration Program to a request group
Run the Data Migration Program

Update Status Monitor URLs
Synchronize Product License and Workflow BES license status
Financials and Procurement Tasks
Additional Tasks

ERR ‘REP-3002: Error initializing printer’

Problem:

After installing Oracle Applications 11.5.10.2, submitted Active Users report. Concurrent request fails with message

‘REP-3002: Error initializing printer’

Solution:

To implement the solution, please execute the following steps:

1. Define a dummy printer on the server to be defined as local printer.

2. Set this dummy printer to be the default.

3. Make the following updates in the registry, before making any changes to the registry you should always make a backup copy:

Complete path Regedit:

HKEY_USERSS-1-5-...............SoftwareMicrosoftWindows NTCurrentVersionDevices

You will find String value with name as the newly defined printer

Same goes to:

HKEY_USERSS-1-5-...............SoftwareMicrosoftWindows NTCurrentVersionPrinterPorts

You will find String value with name as the newly defined printer

HKEY_USERSS-1-5-...............SoftwareMicrosoftWindows NTCurrentVersionWindows

You will find String value with name “Device” and has value including the printer name as defined

All the above string values should also be set under the following paths for the valid printer to be seen by all users

HKEY_USERS.DEFAULTSoftwareMicrosoftWindows NTCurrentVersionDevices
HKEY_USERS.DEFAULTSoftwareMicrosoftWindows NTCurrentVersionPrinterPorts
HKEY_USERS.DEFAULTSoftwareMicrosoftWindows NTCurrentVersionWindows

Installing Oracle Applications Release 11.5.10.2 on Demo Laptop (Windows 2000 Pro)

Installing Oracle Applications Release 11.5.10.2 on Demo Laptop (Windows 2000 Pro)
———————————————————————————-

See Metalink Doc ID:  Note: 316806.1 (Subject: Oracle Applications Installation Update Notes, Release 11i (11.5.10.2))

1. Installed Windows 2000 Pro on 160GB hard drive: C: 160GB
Formatting C: as NTFS took about 1 hour
Setup copied all files on hard drive

2. Under Personalize Your Software:
Name: applmgr
Organization: Illuminat

3. Under Computer Name and Administrator Password
Computer name: APPSWINDOWS
Administrator password: <leave blank>

4. Install Windows 2000 Service Pack 4.

5.
******************************************
THIS WORKS: ENABLE LOOPBACK ADAPTER & DISABLE NETWORK ADAPTER
SET LOOPBACK ADAPTER TO STATIC IP ADDRESS
IP: x.x.x.x
GATEWAY: 255.255.255.0

PRIMARY DNS: x.x.x.x
SECONDARY DNS: x.x.x.x
******************************************

6. Install a printer (any printer will do, for example EPSON FX-80)

7. Make directory C:TEMP. Point environment variable to TEMP, TMP and TMPDIR to C:TEMP.

8. Install MKS Toolkit to C:mksnt.

9. Install Microsoft Visual C++ 6.0 to C:VC98. Apply Visual Studio Service Pack 3.

10. Unzip GnuMake to a temporary directory (e.g. C:TEMP). (No need to install Zip/Unzip and Java. Run ‘which unzip.exe’). Recompile GNU Make by running VCVARS32.bat and then changing to the GNU Makebin directory and running build_w32.bat (TWICE). Change to the WinRel directory and copy gnumake.exe to c:mksntmksnt.

11i Installation Troubleshooting

Installation of 11i instance on Windows Server 2003

1. Installed Visual C++ 6.0 and Visual Studio Service Pack 4

2. Set IP address in hosts file

3. Installed ActivePerl and Microsoft XML Parser

4. Started staging process:
cd
perl E:Disk1rapidwizadautocfg.pl

Error Encountered:
—————–
Only 12-13 files copied from Start CD

5. Uninstalled MKS Toolkit from C:Program Files and reinstalled it to C:mksnt

6. Changed TEMP environment variables to C:TEMP

7. Retried staging process:

Error Encountered:
—————–

Failed to copy adautocfg.pl to C:TEMPstaging

8. Determined which perl was being executed:
which perl

perl from MKS Toolkit being executed, because it is ahead of ActivePerl on path.

9. Uninstalled and reinstalled ActivePerl.

10. Retried staging process. Same error (Failed to copy adautocfg.pl to C:TEMPstaging)

11. Modified PATH environment variable so that ActivePerl (C:PERLbin) ahead of MKS Toolkit in path

12. Retried staging process. Staging progressing without errors.

13. Started installation by running rapidwiz

Error Encountered:
—————–

‘which’ not found

Solution:
——–

In Rapid Install, set MKS Directory to C:mksntmksnt

Error Encountered:
—————–

‘gnumake’ not found

Solution:
——–

Unzip make3.81 tar, set VC environment (VCVARS.bat), compiled gnumake (build_w32.bat) and copied gnumake.exe to C:Windowssystem32. Check that gnumake is in path by typing ‘which gnumake’

14. No errors encountered while installing. Post-install steps completed successfully.

15. After installing, logged on to application and submitted concurrent job. ‘Inactive Manager’

Error Encountered:
—————–

Active Users report completed on error:

ERR REP-3002: Error initializing printer. Please make sure a printer is installed.

Solution:
——–

Checked Metalink Doc ID: Note:365267.1 (Subject: All Requests End In Error With REP-3002: Error Initializing Printer)

Installed a local printer (Epson FX-80)

Error Encountered:
—————–

Internet Explorer crashing when forms are loaded.

Solution:
——–

Deinstall JInitiator and reinstall it.

Setting Up TT Receipts Printer

This documentation shows how to set up the TT Receipts printer in Oracle Applications.

Step 1:        Set up a new Printer Style. Switch to the System Administrator responsibility. Navigate to Install > Printer > Style.

Style Name: TT_RECEIPT

Seq: 53

User Style: TT_RECEIPT

SRW Driver: ghlrecpt

Description: TRINIDAD RECEIPT STYLE

Columns: 132

Rows: 33

Step 2:        Set up a new Printer Driver. Navigate to Install > Printer > Driver.

Driver Name: TT_RECEIPT

User Driver: TT_RECEIPT

Description: TRINIDAD RECEIPT DRIVER

SRW Driver: ghlrecpt

Driver Method: Command

Arguments: lp -o nobanner -c -d$PROFILES$.PRINTER -n$PROFILES$.CONC_COPIES -t”$PROFILES$.TITLE” $PROFILES$.FILENAME

Initialization: /eE

Reset: /eE

Step 3:        Add the new Printer Style and Driver to a Printer Type. Navigate to Install > Printer > Type.

Type: EPSON

Description: PCL

Style: TT_RECEIPT

Driver: TT_RECEIPT

Step 4:        Add the new Printer. Navigate to Install > Printer > Register.

Printer: DotMatrix

Type: EPSON

Description: Cashier Dot Matrix

Step 5:        Associate the Printer Style and Name with the Receipt concurrent program. Navigate to Concurrent > Program > Define.

Program: TT_RECEIPT

Short Name: TT_RECEIPT

Application: Custom Application

Description: AR Receipt Printing Program

Executable Name: TT_RECEIPT

Method: Oracle Reports

Use in SRS: Checked

Restart on System Failure: Checked

NLS Compliant: Checked

Style: TT_RECEIPT

Style Required: Checked

Printer: DotMatrix

The following is the contents of the recpt.prt file (located in /raid01/oraprod/oracle/prodappl/fnd/11.5.0/reports directory on the oradata server):

printer “dec LN03 Portrait”

height   33

width    80

between pages control(L)

return        “”

linefeed      control(M) control(J)

code “bold on”         esc “[1m”

code “bold off”        esc “[0m”

code “underline on”    esc “[4m”

code “underline off”   esc “[0m”

Troubleshooting APP-FND-00500 Error

Problem:

The APP-FND-00500 error was encountered when printing TD4 slips.

Solution:

Set printer output to RAW.

Reference:

Metalink Doc ID: 200359.1 (Oracle Application Object Library Printer Setup Test), which will assist in validating the printer configuration/setup in Oracle Applications.

Configuring Expediting Report To Copy To Network Share

This documentation shows how to configure Oracle Applications to automatically copy the expediting report to a remote network share for use by SharePoint.

To copy the expediting report, a virtual printer was set up. When the expediting report was sent to this virtual printer, the output file (in HTML format) was copied to a remote network share. A link was set up in SharePoint to point to this file.

Setting up virtual printer

Step 1:        To set up a new printer in Oracle Applications, select the System Administrator responsibility. The custom Printer Style and Printer Driver must be set up first. Navigate to Install > Printer > Style.

Step 2:        Click the New button to enter a new style.

Step 3:        Enter the following information in the Print Styles form:

Style Name: copy_expediting_report

Seq: 87

User Style:   copy_expediting_report

SRW Driver: L

Columns: 132

Rows: 66

Step 4:        After entering the information, click the Save button.

Step 5:        Next, navigate to Install > Printer > Driver . Set up the printer driver as shown below:

Driver Name: copy_expediting_report

User Driver:   copy_expediting_report

SRW Driver: L

In the Arguments field, enter the following command (one line):

cmd /c “copy /Y $PROFILES$.FILENAME \ppnets01Expediting_ReportPPGPL_EXPEDITE.html”

Save the changes.

Step 6:        Navigate to Install > Printer > Types to enter a new printer type. Type Ctrl+F11, then use the Up and Down arrow keys to locate the HPLJ4SI printer type.

Under Printer Drivers, click any row under Style, and then click New. A new row appears. Enter the names of the custom style and driver created in the previous steps. Then click Save.

Step 7:        Finally, navigate to Install > Printer > Register to register the new printer.

Type Ctrl+F11 to list the printers currently registered. Click New to enter a new printer. Type the name of the printer, the printer type (HPLJ4SI) and a description. Click Save to save the changes.

Updating Concurrent Program to Use Virtual Printer

Step 1:        Modify the concurrent program setup for the expediting report to point to the new printer. Navigate to Concurrent > Program > Define.

Type F11, enter USER_EXPEDITE in the Program field, and then type Ctrl+F11. Under Output, change the values for Style and Printer to those specified in the previous section. Ensure that Format is set to HTML.

Setting Up New Responsibility

In order for the report to be copied, it must be printed to the virtual printer with one copy, and not the default of zero copies. In order to automatically copy the file, the report must be set to print one copy by default.

The default number of report copies is set as a system profile value, and can be set at the application, responsibility or user levels. Once set, all reports under that level will print the specified number of copies by default.

Because all reports under the specified application, responsibility or user will be affected by changing the number of default report copies, a new responsibility was created and the report registered under this responsibility, so that the number of copies could be specified for the responsibility.

Step 1:        Navigate to Security > Responsibility > Request. Click New and enter the following information. Click in the Name field to enter the report and application name. Then click Save.

Step 2:        Navigate to Security > Responsibility > Define. Enter the following information. This will attach a basic menu to the responsibility created above. Under Effective Dates, change the From field to 01-JAN-1951.

Step 3:        Next, add the responsibility to a user. Navigate to Security > User > Define.

Type F11, enter the username that you wish to add the responsibility to, then type Ctrl+F11. Click under Direct Responsibilities, then click the New button. Select the name of the responsibility entered in the above step. Then click Save.

Setting Profile Option

Step 1:        The profile value must be set for the new responsibility so that the default number of copies for the report is one. Navigate to Profile > System.

In the Responsibility field, enter the responsibility set up in the previous section. In the Profile field, enter “Concurrent%” and then click Find.

Step 2:        Locate the Profile “Concurrent:Report Copies”. Under Responsibility, set the value of the field to 1. Save the change.

Scheduling Concurrent Program

Step 1:        To set up the schedule for the report, click the Switch Responsibility button.

Step 2:        Select the custom responsibility for the expediting report.

Step 3:        Navigate to Requests. The Submit Request form automatically appears since there is only one report registered in this responsibility.

Step 4:        Click in the Parameters field and enter the following parameters. Then click OK.

Start Date 01-Jan-2001
End Date 01-Jan-2010

Step 5:        Click the Schedule button.

To schedule the report to run every 30 minutes, select Periodically, then enter 30 in the field. Click the down arrow head and choose Minute(s). Then click OK.

Finally, click Submit. The report begins running immediately and will execute every 30 minutes thereafter.

Oracle Applications Not Printing

Problem: Printer prints a test page correct, but OA does not print.

Solution: Set up the Linux printer driver to an earlier version.

Printer Model Linux Printer Driver
LQ-870 LQ-510
LQ-670 LQ-550

Printer Not Appearing In Submit Requests

Problem: Printer not appearing in Submit Requests.

Solution: The printer does not have the style associated with the report. Set up the Style associated with the printer from System Administrator > Install > Printer > Types.