Tag Archives: Workflow Mailer

Help target US/FND/@OAM_WF_GSC_MLR_DETAILS could not be found

Problem:

On the page:
Applications System:DEV1  >   Workflow  >   Service Components  > Component Details: Workflow Notification Mailer: DEV1

after clicking the Help link, the following error appears:

404 NOT FOUND 

An error occurred while retrieving Oracle Applications Help information. 

Help target US/FND/@OAM_WF_GSC_MLR_DETAILS could not be found.

Solution:

Bug in EBS help files. Instead, manually navigate to help file:

Help Contents > Applied Technology > Oracle Workflow > Administrator’s Guide > Oracle Workflow Manager

 

Reference:

Help Files in OAM Error Help Target US/FND/@OAM_WF_GSC_MLR_DETAILS Could Not Be Found [ID 1074282.1]

Outbound Server Unable to Make a Network Connection

Problem:

The Notification Mailer shows the following error:

Navigation: Oracle Application Manager > Site Map > Administration tab >
Notification Mailer (under Workflow)
Click: Workflow Notification Mailer

Component Details: Workflow Notification Mailer: TEST3 shows an error in Status
Information:

This automatic Service Component has been restarted the maximum of 10 times after
stopping with error. Thus, it has been system deactivated ->
oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component;
performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation
failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network
connection.}.

Solution:

Change Outbound Server from EBS application tier server to mail server. The Outbound Server is usually automatically reset as part of the cloning process.

Change OUTBOUND_SERVER from oratestapps.domainname to 10.x.x.x.

Read more »

Sample 11.5.9 to 12.1.1 Upgrade Steps

1. Preparing for the Upgrade

Apply 11i.AD.I
Back up database, Applications, and customizations
Prepare an upgrade plan for customizations
Convert to Multiple Organizations architecture
Review sizes of old and new tablespaces
Review Upgrade Tasks and Apply 11i.AD.I

Convert Oracle Alert E-mail Processing to the Workflow Notification Mailer
Financials and Procurement Tasks
Gather schema statistics for CBO
Back up the database
Run Rapid Install
Migrate or upgrade your database to Oracle 10g Release 2
Port application to Linux servers

2. Upgrading to Release 12

Disable AOL Audit Trail
Migrate database to Oracle10g Release 2
Back up the database
Apply Release 12 AD minipack
Run the American English upgrade patch driver
Run the NLS upgrade patch driver
Apply latest product patches
Synchronize NLS and American English product patches
Back up Oracle Applications

Finish the Upgrade
Configure Applications client software for forms applet (required)
Reapply customizations (conditional)
Integrate custom objects and schemas (conditional)

Finish System Administration Tasks
Complete Workflow Notification Mailer configuration (required)
Complete setup for Oracle XML Gateway (required)
Enable PDF printing (required)

3. Post-upgrade Tasks
Install online help
Update/verify custom responsibilities
Migrate custom development to new technologies
Migrate the CUSTOM library
Copy and re-customize modified scripts or reports
Review user responsibility assignments
Associate organization names with custom Alert definitions
Set operating unit mode for customizations
Assign the Report Manager Data Migration Program to a request group
Run the Data Migration Program

Update Status Monitor URLs
Synchronize Product License and Workflow BES license status
Financials and Procurement Tasks
Additional Tasks

Unable to make a network connection

Problem: When configuring Workflow Mailer, and no password is entered for the Inbound Mailer Server (IMAP), the instance pauses for a few seconds, then returns:

Unable to make a network connection

Solution:

If a valid mail server is entered into the Inbound Server Name under Inbound Email Account, but invalid username and password is entered, the following message appears:

Unable to connect to the mail account. Check the host, user name and password.

If a valid mail server is entered into the Inbound Server Name under Inbound Email Account, and a valid username and password is entered, the following message appears:

Validation

Need to put a valid username and password into the Inbound Server Name.

Ensure that the Test Email Address and Reply-To email addresses are different.

e.g. dbadmin@school.com, surajini.shrivastav@school.com